Privacy Policy

1. What we collect

• Your name, phone number and WhatsApp number
• Your email address, if you choose to give one
• Trip details: pickup, destination, dates, times, passenger count, vehicle preference, and any notes you add
• Basic information about how you reached the site, such as the page you landed on, the referring website and campaign parameters in the link

2. Why we collect it

We use the information you provide to respond to your enquiry, prepare a fare, arrange the vehicle and driver for your trip, and stay in touch with you about that trip. Information about how you reached the site helps us understand which channels bring genuine enquiries.

3. Who we share it with

To carry out a confirmed trip we share the details needed for that trip, such as your name, contact number and pickup address, with the driver or operator assigned to it. We do not sell your personal information.

4. Service providers

Enquiry details are stored in our database. We use an email delivery provider to send internal notifications about new enquiries, and we may use website analytics to understand how the site is used. WhatsApp conversations are subject to WhatsApp's own terms and privacy policy.

5. Storage in your browser

We store a small record in your browser noting how you first reached the site, so that an enquiry can be attributed to the right channel. You can clear it at any time through your browser settings, and the site works normally without it.

6. How long we keep it

We keep enquiry and trip records for as long as needed to provide the service, answer follow-up questions and meet our record-keeping obligations.

7. Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us at tricityrides.info@gmail.com or call +91 98786 49610.

8. Changes to this policy

If we change how we handle your information, we will update this page. See also our Terms of Service.